Food & Beverage · Bistro & Bar
Custom House Poole - Bistro & Bar
The Old Custom House, The Quay, Poole, Dorset, BH15 1HJ
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Updated: 25 May 2026
Authenticity Score: 85/100
About
Custom House is widely regarded as a top-tier spot on the Quay. Guests love the bright, cozy atmosphere and the high quality of the seafood. While service can occasionally be slow during peak times, the staff are generally praised for being attentive and welcoming. It is a reliable choice for a quality meal.
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We analyze 73 public reviews for Custom House Poole - Bistro & Bar using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
88/100
Value for Money
78/100
Pro Tip
Book a window table in advance for the best views of the harbour.
Seafood Focus
Waterfront Terrace
Pros & Cons
✓ What Works Well
- Excellent seafood quality
- Beautiful waterfront location
- Warm, cozy atmosphere
✗ Areas to Improve
- Occasional slow service
- Booking is essential
- Can be pricey
Frequently Asked Questions
- Do I need to book?
- Is it dog friendly?
- Are there gluten-free options?
User Feedback
Best fish and chips in town
Staff are incredibly accommodating
A real gem by the sea
Quick Info
- Category Food & Beverage
- Neighborhood Poole Quay
- City Poole
- State Dorset
- Postcode BH15 1HJ
- Country United Kingdom
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