Food & Beverage · Kebab Takeaway
Diamond Grill
238 Stow Hill, Newport, Wales, NP20 4HA
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Updated: 25 May 2026
Authenticity Score: 58/100
About
Diamond Grill is a long-standing kebab house that has seen a decline in quality according to many recent reviews. While some loyal customers still enjoy the food and service, there are frequent complaints about cold food, incorrect orders, and poor customer service. It's a place that seems to be struggling with consistency and reliability.
Our Review Process
20
Most Relevant
7
Newest
20
Highest rating
20
Lowest rating
We analyze 67 public reviews for Diamond Grill using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
48/100
Value for Money
45/100
Pro Tip
Order directly through their website rather than third-party apps.
Kebab House
Delivery Available
Pros & Cons
✓ What Works Well
- Loyal customer base
- Good variety of food
- Fast service for some
✗ Areas to Improve
- Declining food quality
- Frequent order errors
- Poor customer service
Frequently Asked Questions
- Why is the food cold?
- Can I get a refund for a wrong order?
- Is the meat fresh?
User Feedback
Used to be the best, now hit or miss.
Staff can be very rude.
Avoid if you want reliable service.
Quick Info
- Category Food & Beverage
- Neighborhood Newport
- City Newport
- State Wales
- Postcode NP20 4HA
- Country United Kingdom
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