Food & Beverage · Italian Restaurant
Frankie & Benny's
Merthyr Tydfil Leisure Village, Merthyr Tydfil, Wales, CF48 1UT
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Updated: 24 May 2026
Authenticity Score: 72/100
About
Frankie & Benny's is a familiar chain that offers a reliable, family-friendly dining experience. Many guests enjoy the food and the service, especially when served by friendly staff. However, there are consistent complaints about slow service, cold food, and poor management, making it a hit-or-miss experience.
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We analyze 71 public reviews for Frankie & Benny's using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
70/100
Value for Money
65/100
Pro Tip
Use the app to order and pay to save time and ensure your order is correct.
Family Friendly
Chain Restaurant
Pros & Cons
✓ What Works Well
- Family friendly
- Good food (when hot)
- Friendly staff
✗ Areas to Improve
- Slow service
- Cold food
- Poor management
Frequently Asked Questions
- Is it family friendly?
- Do they have deals?
- Is it open late?
User Feedback
Great family meal
Service needs work
Hit or miss
Quick Info
- Category Food & Beverage
- Neighborhood Merthyr Tydfil
- City Merthyr Tydfil
- State Wales
- Postcode CF48 1UT
- Country United Kingdom
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