Gardenia
Eastwell Manor, Eastwell Park, Ashford, Kent, TN25 4HT
Guests are consistently blown away by the stunning grounds and the historic manor house setting. However, the experience often falls short of the 'luxury' price tag due to inconsistent service and maintenance issues in the spa. While some visitors have a magical time, others report feeling neglected by staff or frustrated by 'out of order' facilities. It is a beautiful spot that needs better attention to detail to truly deliver on its promise.
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Check the status of the sauna and steam room before booking your spa day to avoid disappointment.
✓ What Works Well
- Stunning manor house and grounds
- Excellent spa treatments
- Peaceful and scenic location
✗ Areas to Improve
- Inconsistent and slow service
- Dilapidated spa facilities
- High prices for small portions
- Are the spa facilities well-maintained?
- Is the restaurant worth the high price?
- What is the dress code for dinner?
The setting is spot on, but the service needs a serious upgrade.
Don't expect a cheap meal; you are paying for the view.
The spa is a bit of a gamble regarding what is actually working.
- Category Hospitality
- Neighborhood Ashford
- City Ashford
- State Kent
- Postcode TN25 4HT
- Country United Kingdom
