Food & Beverage · Dessert Parlour
Kaspa's Swindon
Wessex Court, Clarence St, Swindon, Wiltshire, SN1 2DJ
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Updated: 25 May 2026
Authenticity Score: 45/100
About
Customers are split on their experience. While some find the desserts spot on and delicious, many complain about poor service, long wait times, and incorrect orders. The vibe is cool, but the inconsistency in food quality and staff attitude is a major letdown for many regulars.
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Highest rating
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Lowest rating
We analyze 77 public reviews for Kaspa's Swindon using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
55/100
Value for Money
40/100
Pro Tip
Check your order before leaving the counter, as missing items are a common complaint.
Pros & Cons
✓ What Works Well
- Cool interior vibe
- Wide menu variety
- Some staff are very helpful
✗ Areas to Improve
- Inconsistent food quality
- Poor customer service
- Frequent order errors
Frequently Asked Questions
- Why is the service so slow?
- Are the desserts fresh?
- Why was my order missing items?
User Feedback
Desserts can be hit or miss
Staff seem overwhelmed
Not worth the price for the service received
Quick Info
- Category Food & Beverage
- Neighborhood Swindon Town Centre
- City Swindon
- State Wiltshire
- Postcode SN1 2DJ
- Country United Kingdom
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