Hospitality · Hotel & Spa
Lakes Hotel and Spa
Lake Road, Windermere, Cumbria, LA23 3HH
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Updated: 25 May 2026
Authenticity Score: 76/100
About
The Lakes Hotel and Spa is a popular choice with great facilities, but it is a polarizing one. While many guests love the spa and the location, there are frequent complaints about the cost, the service, and the spa access policy. It is a place that promises luxury but sometimes falls short.
Our Review Process
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18
Newest
20
Highest rating
20
Lowest rating
We analyze 78 public reviews for Lakes Hotel and Spa using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Room Hygiene
78/100
Staff Hospitality
70/100
Pro Tip
Check your booking details carefully to see if spa access is included in your room rate.
Thermal Spa
Lake Views
Pros & Cons
✓ What Works Well
- Great spa facilities
- Stunning views
- Good location
✗ Areas to Improve
- Expensive
- Inconsistent service
- Spa access policy
Frequently Asked Questions
- Is spa access included?
- Is there parking?
- Do you have a restaurant?
User Feedback
Hit or miss
Spa is amazing
Service can be rude
Quick Info
- Category Hospitality
- Neighborhood Bowness-on-Windermere
- City Windermere
- State Cumbria
- Postcode LA23 3HH
- Country United Kingdom
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