McDonald's
Food & Beverage · Fast Food

McDonald's

64 Northumberland St, Bradburn House, Newcastle upon Tyne, Tyne and Wear, NE1 7DF

Google Maps Updated: 24 May 2026
Authenticity Score: 95/100
About

This McDonald's location is consistently criticized for extremely slow service, long wait times, and poor cleanliness. Many customers report cold food, incorrect orders, and a chaotic atmosphere, especially during busy periods. While some staff are noted as helpful, the overall experience is frequently described as frustrating and unhygienic. It is often seen as a last resort rather than a preferred dining spot.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for McDonald's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 50/100
Value for Money 60/100
Pro Tip

Use the self-service kiosks to order, but be prepared for a long wait for your food.

Central Location
High Traffic
Pros & Cons

✓ What Works Well

  • Central location
  • Some helpful staff

✗ Areas to Improve

  • Extremely slow service
  • Poor cleanliness
  • Frequent order errors
Frequently Asked Questions
  • Why is the service so slow?
  • Are the toilets clean?
  • Is it always this busy?
User Feedback

Avoid if you're in a rush.

The place is a shambles, dirty and chaotic.

Staff seem overwhelmed and under-supported.