Hospitality · Hotel & Pub
Old Custom House, Padstow
S Quay, Padstow, Cornwall, PL28 8BL
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Updated: 25 May 2026
Authenticity Score: 80/100
About
The Old Custom House is a historic and well-located hotel and pub in Padstow. Guests generally appreciate the friendly staff, comfortable rooms, and excellent breakfast. However, some rooms are noted to be in need of refurbishment, and noise from the bar can be an issue for light sleepers.
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We analyze 79 public reviews for Old Custom House, Padstow using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Room Hygiene
75/100
Staff Hospitality
85/100
Pro Tip
Request a room away from the bar if you are a light sleeper.
Location: Harbourfront
Service: Hotel & Pub
Pros & Cons
✓ What Works Well
- Great location
- Friendly staff
- Excellent breakfast
✗ Areas to Improve
- Some rooms need TLC
- Noise from the bar
- Expensive
Frequently Asked Questions
- Is it dog friendly?
- Is there parking?
- Are the rooms noisy?
User Feedback
Perfect location by the harbour
Staff were fantastic
Room was a bit tired
Quick Info
- Category Hospitality
- City Padstow
- State Cornwall
- Postcode PL28 8BL
- Country United Kingdom
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