Papillon Grill & Pizza
Food & Beverage · Grill & Pizza

Papillon Grill & Pizza

54 High St, Haverhill, Suffolk, CB9 8AR

Google Maps Updated: 25 May 2026
Authenticity Score: 78/100
About

Opinions are sharply divided here. Some customers praise the quick delivery and tasty pizzas, while others report cold, undercooked food and aggressive customer service. It seems to be a place that can be great when it's on, but very disappointing when it's off.

Our Review Process
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We analyze 76 public reviews for Papillon Grill & Pizza using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 55/100
Pro Tip

If you have an issue with your order, try to resolve it calmly, but be prepared for inconsistent support.

Service: Inconsistent
Cuisine: Grill & Pizza
Pros & Cons

✓ What Works Well

  • Fast delivery when it works
  • Tasty pizza and burgers
  • Friendly staff on good days

✗ Areas to Improve

  • Inconsistent food quality
  • Poor customer service when issues arise
  • Long wait times
Frequently Asked Questions
  • Is the food Halal?
  • Why is the delivery so late?
  • Can I get a refund for cold food?
User Feedback

Hit or miss, but great when it's good.

Customer service is lacking when things go wrong.

Best chips in town, but service is unreliable.