Pizza Hut
Food & Beverage · Pizza Chain

Pizza Hut

10 Pavement, York, North Yorkshire, YO1 9UP

Google Maps Updated: 24 May 2026
Authenticity Score: 72/100
About

Pizza Hut in York seems to rely heavily on its staff to save the day. While the food is standard chain fare, many customers have had great experiences thanks to friendly and helpful staff like John and Sam. However, the reliance on QR code ordering is a major pain point for many, and there are frequent complaints about slow service and cleanliness issues.

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We analyze 79 public reviews for Pizza Hut using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 65/100
Value for Money 70/100
Pro Tip

Ask for table service if the QR code system isn't working for you.

Medium
High
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Good lunch buffet value
  • Central location

✗ Areas to Improve

  • Frustrating QR code ordering
  • Slow service
  • Cleanliness issues
Frequently Asked Questions
  • Is the buffet worth it?
  • Why can't I order at the table?
  • Is it good for families?
User Feedback

Staff were amazing

QR code ordering is a nightmare

Food was cold