Shanghai Chef
46 Church Rd, Newport, Wales, NP19 7EL
This spot is a total mixed bag. When it hits, the food is piping hot and tasty, but the delivery service is a complete disaster. Many customers report waiting hours for food that never arrives or shows up cold. The phone lines are often busy, and the staff can be quite rude when things go wrong. It seems like a gamble whether you get a great meal or a massive headache.
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✓ What Works Well
- Piping hot food when it arrives
- Generous portion sizes
- Authentic taste when consistent
✗ Areas to Improve
- Extremely long delivery waits
- Poor communication and rude staff
- Orders frequently missing or cold
- Why is the phone always busy?
- Where is my order?
- Can I get a refund for a missing delivery?
Delivery service is a nightmare
Food quality is inconsistent
Staff need customer service training
- Category Food & Beverage
- Neighborhood Newport
- City Newport
- State Wales
- Postcode NP19 7EL
- Country United Kingdom
