Food & Beverage · Fast Food Sandwich Shop
Subway
36 Cardiff Rd, Newport, Wales, NP20 2ED
Google Maps
Updated: 25 May 2026
Authenticity Score: 55/100
About
This Subway location is highly inconsistent. While some customers praise specific staff members like Rafi for excellent service, many others report rude staff, incorrect orders, and poor hygiene. Delivery orders seem particularly prone to errors. It's a hit-or-miss experience that depends heavily on who is working.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating
We analyze 75 public reviews for Subway using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
50/100
Value for Money
55/100
Pro Tip
If you visit in person, you can ensure your order is made correctly.
Fast Food
Delivery Available
Pros & Cons
✓ What Works Well
- Some staff are very friendly
- Fast service when it goes right
- Good food when order is correct
✗ Areas to Improve
- Frequent order errors
- Rude and unhelpful staff
- Hygiene concerns
Frequently Asked Questions
- Why is my order always wrong?
- Are they open late?
- Can I get a refund for a bad order?
User Feedback
Rafi is a star, great service.
Avoid delivery, always wrong.
Staff need better training.
Quick Info
- Category Food & Beverage
- Neighborhood Newport City Centre
- City Newport
- State Wales
- Postcode NP20 2ED
- Country United Kingdom
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