Subway
Food & Beverage · Sandwich Shop

Subway

Esso, Barton Mills, Bury Saint Edmunds, Suffolk, IP28 6AE

Google Maps Updated: 25 May 2026
Authenticity Score: 82/100
About

This Subway location is a mixed bag. While some visitors find it a convenient and clean stop for a quick bite, many others report poor service, rude staff, and hygiene concerns. Issues with order accuracy and cleanliness are frequently mentioned. It is a functional stop for travelers, but the overall experience is often marred by inconsistent service standards.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
18
Lowest rating

We analyze 73 public reviews for Subway using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 68/100
Value for Money 60/100
Pro Tip

Check your order before leaving the counter to ensure all items are included and prepared correctly.

Petrol Station Location
Seating Available
Pros & Cons

✓ What Works Well

  • Convenient location
  • Customizable food
  • Quick service (when staffed well)

✗ Areas to Improve

  • Rude staff
  • Hygiene concerns
  • Inconsistent order accuracy
Frequently Asked Questions
  • Is it open late?
  • Do they have gluten-free bread?
  • Is the service fast?
User Feedback

Staff were very kind.

Worst customer service ever.

Clean and tidy.