Subway
Food & Beverage · Fast Food

Subway

20 Victoria St W, Freshney Place, Grimsby, Lincolnshire, DN31 1DG

Google Maps Updated: 25 May 2026
Authenticity Score: 35/100
About

This Subway location is consistently criticized for poor customer service, long wait times, and cleanliness issues. Many customers report rude staff, incorrect orders, and a general lack of care. While some have had decent experiences, the overall sentiment is very negative, with many locals suggesting avoiding this particular store.

Our Review Process
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Most Relevant
13
Newest
20
Highest rating
16
Lowest rating

We analyze 69 public reviews for Subway using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 40/100
Value for Money 45/100
Pro Tip

If you're in a rush, you might want to look for another lunch option.

Cleanliness: Poor
Service: Rude
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some customers find the food tasty
  • Occasional friendly staff

✗ Areas to Improve

  • Rude customer service
  • Long wait times
  • Poor hygiene and cleanliness
Frequently Asked Questions
  • Why is the service so rude?
  • Is the restaurant clean?
  • Why is the order always wrong?
User Feedback

Avoid this place, service is terrible.

Food is okay, but the staff are rude.

Dirty and slow, not worth the visit.