Quayside Shopping Centre, Units 11 & 12, Londonderry, Northern Ireland, BT48 7PX
Subway at Quayside is currently struggling with significant service and hygiene complaints. Customers frequently report rude staff, dirty seating areas, and issues with the new self-service kiosks. While some still find the food consistent, the overall experience is marred by poor management and a lack of cleanliness. It's a far cry from the 'Eat Fresh' standard many expect.
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Check the cleanliness of the tables before ordering; it's a common pain point here.
✓ What Works Well
✗ Areas to Improve
The place is covered in flies.
Staff are moody and unhelpful.
Bring back the old service model.