The Waterloo Hotel & Bistro
113 Alexandra Rd, Newport, Wales, NP20 2JG
The Waterloo Hotel is a polarizing spot. Many guests love the historic charm and the warm, personal service from the owner, Raj. However, others report significant issues with dated facilities, cleanliness, and a persistent, unpleasant smell in the area. While some find it a great bang for the buck, others feel the maintenance is lacking. It seems to be a hit-or-miss experience depending on the room and the day.
We analyze 73 public reviews for The Waterloo Hotel & Bistro using our data models and filter out spam to highlight only authentic feedback.
Check if the kitchen is currently under refurbishment before booking if you plan to eat on-site.
✓ What Works Well
- Historic architecture and character
- Very friendly and helpful owner
- Spacious rooms
✗ Areas to Improve
- Unpleasant external odors
- Dated facilities and maintenance issues
- Inconsistent cleanliness
- Is the parking difficult?
- Is the reception open 24/7?
- Is the kitchen currently open?
Staff are spot on and very welcoming.
The building is beautiful but needs some TLC.
Great value if you get a good room.
- Category Hospitality
- Neighborhood Newport Docklands
- City Newport
- State Wales
- Postcode NP20 2JG
- Country United Kingdom
