Zizzi - Newport
Food & Beverage · Italian Chain Restaurant

Zizzi - Newport

Unit R1B, Friars Walk Shopping Centre, Newport, Wales, NP20 1EA

Google Maps Updated: 25 May 2026
Authenticity Score: 85/100
About

Zizzi Newport is a hit for its tasty Italian dishes and friendly service, with many diners praising the staff for making birthdays and family meals special. While the food is generally spot on, some customers have flagged issues with long wait times during busy periods and occasional lapses in service consistency. The atmosphere is usually described as cozy and welcoming, though some diners have noted it can get a bit chilly near the entrance. Overall, it is a solid spot for a casual meal, though it is worth keeping an eye on the clock if you are in a rush.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for Zizzi - Newport using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 82/100
Value for Money 78/100
Pro Tip

Ask for a table away from the main entrance to avoid the cold blast of air on busy nights.

Vegan Friendly
Tesco Voucher Accepted
Pros & Cons

✓ What Works Well

  • Friendly and attentive staff
  • Tasty Italian menu
  • Cozy atmosphere

✗ Areas to Improve

  • Long wait times during peak hours
  • Inconsistent service
  • Cold drafts near the door
Frequently Asked Questions
  • Can I use Tesco Clubcard vouchers?
  • Are there good vegan options?
  • Is it suitable for large family groups?
User Feedback

Staff like Hayllei-May and Matthew are real stars.

Food is delicious but can be slow when busy.

Great for celebrations if you book ahead.