Food & Beverage · Fast Food
McDonald's
165 London Rd, East Grinstead, West Sussex, RH19 1ET
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Updated: 24 May 2026
Authenticity Score: 60/100
About
McDonald's in East Grinstead is a typical fast-food experience with very mixed reviews. While some customers find the staff friendly and the restaurant clean, many others report long wait times, cold food, and poor service. It's a convenient spot, but the quality and service can be very inconsistent.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating
We analyze 75 public reviews for McDonald's using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
60/100
Value for Money
65/100
Pro Tip
Use the app to order ahead and save time.
Drive-thru
Parking available
Pros & Cons
✓ What Works Well
- Convenient location
- Friendly staff (sometimes)
- Clean restaurant (sometimes)
✗ Areas to Improve
- Long wait times
- Cold food
- Poor service
Frequently Asked Questions
- Is there a drive-thru?
- Is the parking free?
- Why is the service so slow?
User Feedback
Avoid this branch
Staff are very helpful
Food is often cold
Quick Info
- Category Food & Beverage
- Neighborhood East Grinstead
- City East Grinstead
- State West Sussex
- Postcode RH19 1ET
- Country United Kingdom
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