Food & Beverage · Chinese Takeaway
New Jade Garden
190 London Rd, East Grinstead, West Sussex, RH19 1EY
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Updated: 24 May 2026
Authenticity Score: 75/100
About
New Jade Garden is a polarizing takeaway. Some long-term customers swear by it as the best in East Grinstead, praising the crispy beef and noodles. Others report significant issues with food quality, cold deliveries, and poor customer service, with some even mentioning hygiene concerns.
Our Review Process
20
Most Relevant
19
Newest
20
Highest rating
17
Lowest rating
We analyze 76 public reviews for New Jade Garden using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
65/100
Value for Money
60/100
Pro Tip
Check the latest food hygiene rating before ordering.
Popular Takeaway
Variable Quality
Pros & Cons
✓ What Works Well
- Crispy beef
- Good noodles
- Fast delivery (sometimes)
✗ Areas to Improve
- Inconsistent food quality
- Cold deliveries
- Poor customer service
Frequently Asked Questions
- Is it the best in town?
- Why is the delivery late?
- Are the portions good?
User Feedback
Best Chinese in Grinny
Food was stone cold
Service is hit or miss
Quick Info
- Category Food & Beverage
- Neighborhood East Grinstead
- City East Grinstead
- State West Sussex
- Postcode RH19 1EY
- Country United Kingdom
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