Food & Beverage · Cafe
M&S Café
83 Northumberland St, Newcastle upon Tyne, Tyne and Wear, NE1 7AS
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Updated: 24 May 2026
Authenticity Score: 70/100
About
The M&S Cafe is a convenient stop for shoppers, but recent changes to self-service ordering have frustrated some customers. While the food is generally reliable, cleanliness and service speed can be inconsistent. It is a good spot for a quick break, but don't expect a premium cafe experience.
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We analyze 79 public reviews for M&S Café using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
70/100
Value for Money
65/100
Pro Tip
Try to visit outside of peak shopping hours to avoid long queues.
Shopping Location
Self-Service
Pros & Cons
✓ What Works Well
- Convenient location
- Good food quality
- Friendly staff (sometimes)
✗ Areas to Improve
- Self-service screens can be frustrating
- Cleanliness issues
- Service can be slow
Frequently Asked Questions
- Is there a kids menu?
- Are there vegan options?
- Is it busy?
User Feedback
Good for a quick break
Ordering system is annoying
Cleanliness needs work
Quick Info
- Category Food & Beverage
- Neighborhood City Centre
- City Newcastle upon Tyne
- State Tyne and Wear
- Postcode NE1 7AS
- Country United Kingdom
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