The Crossways
Hospitality · Hotel & Restaurant

The Crossways

North Wootton, Shepton Mallet, Somerset, BA4 4EU

Google Maps Updated: 25 May 2026
Authenticity Score: 75/100
About

The Crossways is a bit of a mixed bag. Many guests rave about the spacious, comfortable rooms and the stunning views of Glastonbury Tor. However, the dining experience seems to be a major point of contention, with some diners finding the food and service lacking. It is a beautiful location, but it seems to struggle with consistency in the restaurant.

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We analyze 74 public reviews for The Crossways using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Room Hygiene 78/100
Staff Hospitality 75/100
Pro Tip

If you are planning to eat at the restaurant, it might be worth checking recent reviews or having a backup plan just in case.

Free parking
EV charging
Pros & Cons

✓ What Works Well

  • Spacious, clean rooms
  • Stunning views
  • Friendly staff

✗ Areas to Improve

  • Inconsistent restaurant service
  • Food quality can be hit or miss
  • Occasional maintenance issues
Frequently Asked Questions
  • Is it dog friendly?
  • Are there EV chargers?
  • Is breakfast included?
User Feedback

Great for a quiet getaway

Restaurant needs improvement

Staff are very helpful